I called Netspectrum after having unsatisfactory results from 3 major internet providers. A neighbour suggested Netspectrum. I called and spoke to Jen. She explained the entire deal and set up installation for the next morning. They were here on time. My previous speeds had been very slow compared with what they claim to offer. Netspectrum gives exactly what was promised. No BS. High speed internet like it should be.
Residential Customer
I’ve been a Netspectrum customer for a while now, and every experience reminds me why choosing a local Canadian company was the right decision. They consistently go above and beyond, offering the kind of customer service you just don’t see with the big providers. My recent interaction with Amisha was a perfect example. She was friendly, knowledgeable, and genuinely committed to helping me. What really stood out was how effortless the whole process was, no being bounced around, no endless hold music, no frustration. Netspectrum actually respects your time. One of the best features they offer is their call‑back service. Instead of wasting hours on hold like you do with other providers, they call you back within minutes. It’s such a simple thing, but it makes a world of difference. Netspectrum feels like a company that cares about its customers and its community. It’s refreshing to deal with a provider that delivers reliable service and treats you like a person, not a number. Highly recommended.
Google Review
I am writing to give some positive feedback. It has been a month with my internet service, and I could not be any more impressed with your company and it's service. My transition to you was flawless. My connection is always fast and stable. I have experienced perfect service...
Residential Customer
Just a shootout to Dan and the maintenance crew that fixed my mailbox that was damaged during construction of a tower. Above and beyond! That’s how a good company deals with customers… it’s better than new!
Residential Customer
Due to renos and having to move our router, our internet went out again. Jeff was great to deal with, not willing to give up until it was back on.
Thanks again for always being available for support.
Residential Customer
I've had their internet service for years now and they have been great. We have satellite internet and their speeds have been excellent. They recently upgraded equipment and dropped their pricing so we now have more for less!! Their customer service department is quick to respond if I have had any questions or any issues...
