Today's Office Hours: 8:30 am-4:30 pm | Today's Support Hours: 8:00 am-10:30 pm
Today's Office Hours: 8:30 am-4:30 pm
Today's Support Hours: 8:00 am-10:30 pm
Who We Are
NETSPECTRUM was established in 2006 as the child company of Spectrum Telecom Group Ltd. NETSPECTRUM has been a trusted provider of terrestrial wireless internet solutions to numerous rural communities in Northern Ontario and have grown our infrastructure to over 130 towers throughout the region.
In 2018, NETSPECTRUM started providing Cable Internet, DSL Internet and VoIP phone services throughout Northern Ontario and plan to expand our coverage and service offerings further in the near future.
Our head office is located in Sudbury, a secondary office in North Bay and we have Spectrum Telecom Group offices in Timmins, Sault Ste Marie, and Thunder Bay. We hire northerners to service northerners and we’re proud to be a part of the communities we serve.
Employees of NETSPECTRUM have common traits and values. We are helpful, we are honest, and we are principled. Integrity and respect are at the core of our values and we aim to please. To us, customer service means making sure we’re doing the best by our customers. The word “upsell” is not a word we hear or say and we believe the respect and transparency we show our customers, paired with the services we provide, is what makes us unique in this industry.
Why We Exist
NETSPECTRUM was established to provide Internet to the rural areas of Northern Ontario after recognizing the increased need for homes and businesses to have internet connections and the lack of connectivity in rural locations.
To NETSPECTRUM, connecting 10 to 15 homes around a lake or a school in a community of 300 to the Internet are real priorities and we’ve built our business around that belief. Everyone needs access to the Internet and it needs to be provided at a fair price with exceptional customer service.