I am writing to give some positive feedback. It has been a month with my internet service, and I could not be any more impressed with your company and it's service. My transition to you was flawless. My connection is always fast and stable. I have experienced perfect service...
Residential Customer
Just a shootout to Dan and the maintenance crew that fixed my mailbox that was damaged during construction of a tower. Above and beyond! That’s how a good company deals with customers… it’s better than new!
Residential Customer
Due to renos and having to move our router, our internet went out again. Jeff was great to deal with, not willing to give up until it was back on.
Thanks again for always being available for support.
Residential Customer
I've had their internet service for years now and they have been great. We have satellite internet and their speeds have been excellent. They recently upgraded equipment and dropped their pricing so we now have more for less!! Their customer service department is quick to respond if I have had any questions or any issues...
Residential Customer
I've been using Netspectrum for several months now, and I'm thoroughly impressed. Their service is incredibly reliable, with lightning-fast internet speeds that never lag, even during peak hours. The customer support team is always responsive and helpful, resolving any issues swiftly and efficiently. The installation process was seamless, and the pricing is very competitive for the quality provided. Overall, Netspectrum has exceeded my expectations, and I highly recommend them to anyone in need of top-notch internet service!
Residential Customer
I’m loving this. Not our area but we’ve been happy customers of your company since 2018 and the service, and customer relationship has been stellar. I’m happy to see you expanding.
Residential Customer
Been a customer for nearly five years. Great customer service, tech support and a locally owned business. Was really kind when I had to suspend service in my apartment.
Residential Customer
Easy to install equipment, friendly staff 10+ rating!
Residential Customer
Chris one of your broadband installers, he did an excellent job, very personable & I want to give a 5 star rating, I did appreciate the work he did!
Residential Customer
Outstanding customer service. Since Bell came on the scene Netspectrum has provided competitive pricing and speed to match. That said, the outstanding service from NS gives them the nod!
Residential Customer
Your service to my cottage has been exception. You are great folks to deal with.
Residential Customer
I used to be on Bell’s wireless internet, which used their cell towers. I had issues watching streams on Twitch. Since switching over, there are zero latency issues on Netspectrum.
Residential Customer
Just a shoutout to Dan and the maintenance crew that fixed my mailbox that was damaged during construction of a tower. Above and beyond! That’s how a good company deals with customers… it’s better than new.
Residential Customer
Very good internet provider. And they help you and answer question if you have a issue. Very clear and easy to talk to.
Katherine Caldwell
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Excellent support. Helpful, patient, human. Sometimes I break my internet just to have a chance to talk to them.
Nathanael Martin
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Outstanding customer service. Since Bell came on the scene Netppectrum has provided competitive pricing and speed to match. That said, the outstanding service from NS gives them the nod
Don Reilly
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I've been using Netspectrum for several months now, and I'm thoroughly impressed. Their service is incredibly reliable, with lightning-fast internet speeds that never lag, even during peak hours. The customer support team is always responsive and helpful, resolving any issues swiftly and efficiently. The installation process was seamless, and the pricing is very competitive for the quality provided. Overall, Netspectrum has exceeded my expectations, and I highly recommend them to anyone in need of top-notch internet service!
Austin Lawrence
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Internet service is as advertised (speed wise). Very stable and consistent. Customer service has been outstanding.
Chris Tighe
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I have had internet through Netspectrum for a long time. The service has been great. Uptime has been great. Only thing I would like is a fast speed which I hope they get out my way.. Thanks for the great service.
Fairleigh Cottrell
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Easy to install equipment, friendly staff 10+ rating!
Residential Customer
Thanks for the follow-up. The network connection from yesterday afternoon – today has been fast & reliable. I appreciate your team’s persistence to repair the issue after the lighting strike.
Residential Customer
Punctual, knowledgeable, courteous and just such a great personality. Thanks Chris, we appreciate all your work.
Residential Customer
Very professional, courteous, helpful, and appreciated that he took his boots off when he entered.
Residential Customer
Thank you. Thank you. Thank you. Thank you. Thank you.
Residential Customer
I would just like to give sales rep Jing and installer Chris, a huge thank you for being so polite & patient when dealing with us. Chris is an extremely efficient installer and answered all our questions. He was able to dumb it down for us, so we had a better understanding.
Residential Customer
I wanted to reach out to thank you for the excellent service. The technician was so nice and helpful. I’m very satisfied with your company. I would definitely recommend.
Residential Customer
We were highly pleased with the efficiency of the technician, Chris. He was polite, very informative, considerate and very patient with us seniors. He is a GEM.
Residential Customer